I wanted to take a minute to thank Marissa at USFCR for her superior customer service and the attention she has payed to all my requests. We here at PR&D are very proud of our website and want to personally thank her for the hardwork and professional insight.
Marissa went out of her way to turn a tedious and time consuming process into an enjoyable experience. I would recommend Marissa and the rest of the good people like Julie Topping for any website development or government registrations, they took all the work out of it for me.
PR&D is an 8(a) certified small business and anytime we can simplify and cut costs we do. USFCR has given us the ability to reach out to our customers in the federal procurement departments with an efficient way to research our company and fulfill their contracting needs. Not only has USFCR saved me time and money but they have helped me contact an audience that would typically be out of our reach.Thanks USFCR and especially Marissa!
Bob Criner, President
PR&D, Inc., www.prdgov.com
I worked with US Federal Contractor Registration to update the out of date listing our company had in the federal system. Their staff was timely and thoughtful about making sure they kept me informed of their progress. Within a month of having our ORCA listing updated we received a call to bid on a job that we secured. Celeste is now working diligently on marketing our firm and services so the best is yet to come! Money very well spent thank you US Federal Contractor Registration for your guidance and knowledge!Colleen NabhanPresident, ETS Inc.
I want to tell you how satisfied I am with the services I have received from US Federal Contractor Registration. Your knowledgeable staff has made the process of registering on the government websites a breeze. Your staff developed a professional government procurement website for my business. It looks fantastic and presents the information in a clear and concise manner. I was able to have input into the content and formatting. Your staff merged it all into a great looking document. I am looking forward to continuing with your staff on a high level of service as we work together over the next year pursuing Federal Government contractsCheryl HinesManaging Director, Keylingo
I would like to submit a letter of appreciation to Mr. Joe McNichols. Several weeks back, I had contacted your department regarding a major issue. Our agency, Guard Force International LLC had changed out business entity to Guard Force International Inc. I was unaware of the process of updating the CCR/DUNS/OCRA registration due to my Vice President/Marketing Director suffering a stroke and was hospitalized. Our company was in process of bidding on a major federal solicitation and needed assistance.
Mr. McNichols received my call and took the time out to listen to my concerns and frustrations. He had assured me that everything would get taken care of and took time out to explain the process. Based upon his advice, I updated my DUNS information. Mr. McNichols made 3 separate follow up calls to ascertain my status of the CCR registration. I was emotionally upset and overwhelmed over the issue. After several hours I was able to successfully update my CCR and start the process of the ORCA due to his dedication to duty and going the extra step to help an unknown vendor.
I wanted to take a moment to fully express my appreciation for Mr. Joe McNichols’ attention to detail and his hard work with making things happen. It is the selfless dedication of this customer service representative that makes your department one of the best resources for vendors servicing the Federal Government. It is genuinely an honor and a pleasure to know people have your best interest! Mr. McNichols has a positive and pro-active team player attitude and therefore, he should be commended for a job well done!Gordon L. Brooks CEO,
Guard Force International Inc.
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